Playbook wants everyone to use our tools safely and responsibly. That’s why we’ve created usage policies that apply to all users of Playbook's services. By following them, you’ll ensure that our technology is used for good.
If we discover that your product or usage doesn’t follow these policies, we may ask you to make necessary changes. Repeated or serious violations may result in further action, including suspending or terminating your account.
Our policies may change as we learn more about use and abuse of our models.
Disallowed usage of our services
We don’t allow the use of our services for the following:
Illegal activity
- Playbook prohibits the use of our services for illegal activity.
Child Sexual Abuse Material or any content that exploits or harms children
- We report CSAM to the National Center for Missing and Exploited Children.
Generation of hateful, harassing, or violent content
- Content that expresses, incites, or promotes hate based on identity
- Content that intends to harass, threaten, or bully an individual
- Content that promotes or glorifies violence or celebrates the suffering or humiliation of others
Generation of malware
- Content that attempts to generate code that is designed to disrupt, damage, or gain unauthorized access to a computer system
Activity that has high risk of physical harm, including:
- Weapons development
- Military and warfare
- Management or operation of critical infrastructure in energy, transportation, and water
- Content that promotes, encourages, or depicts acts of self-harm, such as suicide, cutting, and eating disorders
Fraudulent or deceptive activity, including:
- Scams
- Plagiarism
- Spam
Adult content, adult industries, and dating apps, including:
- Content meant to arouse sexual excitement, such as the description of sexual activity, or that promotes sexual services (excluding sex education and wellness)
- Pornography
Activity that violates people’s privacy, including:
- Tracking or monitoring an individual or their assets without their consent
- Facial recognition of private individuals
- Unlawful collection or disclosure of personal identifiable information or educational, financial, or other protected records
Plugin policies
In addition to the disallowed usages of our models detailed above, we have additional requirements for developers building plugins:
- The plugin manifest must have a clearly stated description that matches the functionality of the API exposed to the services.
- Don’t include irrelevant, unnecessary, or deceptive terms or instructions in the plugin manifest, Playbook endpoint descriptions, or plugin response messages. This includes instructions to avoid using other plugins, or instructions that attempt to steer or set model behavior.
- Don’t use plugins to circumvent or interfere with Playbook's safety systems.
- Plugins that distribute personal communications or content generated by AI tools (such as images, messages, or other content) must indicate that the content was AI-generated.
Like our other usage policies, we expect our plugin policies to change as we learn more about use and abuse of plugins.